FREQUENTLY ASKED QUESTIONS
If your tracking number says the item is delivered but you do not have it the best thing is to contact your local postal carrier.
If an item arrives damaged, please take a photo of the product and packaging and contact us using the form to the right. We will email you back requesting the photos in order to file an insurance claim. We may request the item returned at our expense or we may issue a refund for the item.
Yes all of our products contain latex. If you are allergic please be aware of this.
We ship most orders placed the next day. Monday through Friday. We usually ship Saturdays.
We cannot guarantee delivery dates. Average delivery is 3-4 days.
Keep in mind USPS does occasionally misdirects packages which is out of our control.
All of our products are shipped from a warehouse in South Carolina. We do NOT drop ship and we do not ship from overseas.